This Privacy Policy outlines the practices of Alice Holden Personal Training (“we”, “us”, or “our”) with regard to the collection, use, and disclosure of personal information on our website, aliceholdenpt.com (the “Service”). By using our Service, you acknowledge and agree to the practices described in this policy.

Information Collection and Use

When using our Service, we may prompt you to provide personally identifiable information. This might include details such as your name, contact number, postal address, among others, collectively referred to as “Personal Information”. This information aids us in offering a more personalized and efficient experience on our platform.

Log Data

Our system collects data sent by your browser each time you access our Service, termed “Log Data”. This could comprise details like your IP address, browser type and version, the pages on our Service that you access, the time and duration of your visit, and other relevant statistics.

Cookies

Our Service employs “cookies”, which are data packets stored on your device. Cookies help in gathering information and enhancing your experience on our platform. If you’re unwilling to accept cookies, you can adjust your browser settings, though this might hinder some functionalities of our Service.

Service Providers

To optimize our Service, we may collaborate with third-party entities. While these service providers might access your Personal Information, they do so strictly to perform tasks on our behalf, under a binding obligation to maintain confidentiality.

Payment Processing

Payments made on our platform are facilitated through third-party services, with Stripe currently serving as our primary payment processor. This entails sharing some of your data, like billing details and transaction amounts, with Stripe. However, we emphasize that no financial details are retained on our end. For a deeper understanding, it’s advisable to refer to Stripe’s Privacy Policy.

Survey/Step Form

We employ survey forms that progress through steps to collect information or data from you, enabling us to recommend the most suitable services or solutions. You may navigate through the survey, and we may submit your information at any point during the process, not solely upon clicking the “Submit” button. This is due to certain logic that may restrict the activation of the submit button. For instance, we may provide a booking form from an external provider that operates with its own internal submission mechanisms. We may store your IP address in your browser storage or our servers in order to prevent multiple submissions by the same person, known as spam prevention.

Communications

Your Personal Information enables us to connect with you for pivotal updates, reminders, and other service-related alerts. This could be through email or platforms like WhatsApp, concerning account changes, booking confirmations, and alike. As these are integral to our Service, users cannot opt out of such communications.

Security

We prioritize the safeguarding of your Personal Information. Yet, it’s essential to realize that no digital transmission or storage method can promise absolute security. While we adopt widely recognized security measures, we cannot assert complete security of your data.

Modifications to this Privacy Policy

We retain the right to amend this Privacy Policy occasionally. The updated version will be made available on this page. We encourage you to review this policy periodically. Modifications become binding once uploaded on this page.

Contact

For inquiries or clarifications about this Privacy Policy, kindly get in touch through our contact page.